Contact us

Ask us! We just need to know the best way to get hold of you, and how we can help. We aim to respond or resolve any query within the hour* during business hours. Our business hours are Monday to Friday, 9:00am to 5:30pm.

For the Christmas period we have a no quibble extended returns policy until 1^st March for items bought by 31^st December.

Mail Order

For queries related to products and services you can contact our Mail Order department in the following ways:

By phone on 020 8758 0044.
By email on mailorder@sweatshop.co.uk.
By post to Sweatshop Mail Order, Unit 5, Fleming Way Industrial Estate, Worton Road, Isleworth, Middlesex TW7 6EU.

Events

For queries related to our running events you can contact our Events team in the following ways:

By phone on 020 8232 1315.
By email on events@sweatshop.co.uk.
By post to Sweatshop Running Events, Unit 5, Fleming Way Industrial Estate, Worton Road, Isleworth, Middlesex TW7 6EU.

*Response time may exceed our 1hr promise during race week.

Head Office

To contact Sweatshop Head Office directly please do so in the following ways:

By email on enquiries@sweatshop.co.uk.
By post to Sweatshop Head Office, 12 Station Road, Hampton, Middlesex, TW12 2BX.

One of Sweatshop's five company values is to provide groundbreaking customer service so customer feedback, both positive and negative, is very important to us. We take every piece of feedback seriously because finding out what's working and what isn't helps us to improve our business and ensure that we're living up to our values as a company.

You can use this form to let us know any feedback you may have about your experience with our stores, our website, our events, our product range or our services.