Online 14 day shoe satisfaction guarantee

Our online 14 day shoe satisfaction guarantee means that you can run in your shoes for up to 14 days and if you're not 100% happy with them we will exchange them for a new pair.

Footwear is the most important part of your running kit and it's important to get the right shoe for your individual needs, that's why we're offering you the peace of mind of this unique 14 day guarantee.

We sincerely hope that you enjoy running in your new shoes.

• Applies to non-sale shoe purchases only.
• Exchange available only, not refunds.
• Only one exchange per customer.
• If exchanging for a cheaper pair of shoes, a refund will not be given for the price difference. If exchanging for a more expensive pair, you will be required to pay the difference.

This is over and above your statutory rights, which are not affected.